Polisi Pemulangan dan Bayaran Balik
Last updated: July 31, 2025
Thank you for choosing Lybu.
If, for any reason, You are not completely satisfied with your purchase, We invite You to review our policy on refunds and returns.
The following terms are applicable for any digital products or services that You purchased with Us.
Tafsiran dan Definisi
Tafsiran
The words with an initial capital letter have meanings defined under the following conditions. These definitions shall apply equally whether they appear in singular or plural form.
Definisi
Untuk tujuan Polisi Pemulangan dan Bayaran Balik ini:
1. Company (referred to as either the Company, We, Us, or Our in this Agreement) refers to Lybu, India.
2. Goods refer to the digital items or services offered for sale on the Service, specifically the Lybu Digital Business Card.
3. Pesanan bermaksud permintaan oleh Anda untuk membeli Barangan daripada Kami.
4. Service refers to the Website and its associated features.
5. Website refers to Lybu, accessible from https://lybu.in
6. Anda bermaksud individu yang mengakses atau menggunakan Perkhidmatan, atau syarikat, atau entiti undang-undang lain bagi pihak yang mana individu tersebut mengakses atau menggunakan Perkhidmatan, sebagaimana yang berkenaan.
Hak Pembatalan Pesanan Anda
You are entitled to cancel Your Order within 24 hours, provided the service has not been activated, published, or delivered.
The deadline for cancelling an Order is 24 hours from the time You placed the Order. If the digital service (such as the creation or activation of the digital card) has already been initiated, cancellation may not be possible.
To exercise Your right of cancellation, You must inform Us of your decision through a clear written statement. You can contact us by:
📧 Email: support@lybu.in
We will reimburse You no later than 7 business days from the day on which We confirm your eligibility for a refund. The reimbursement will be processed using the same payment method You used for the Order, and You will not incur any additional fees for the refund.
Conditions for Returns and Refunds
To be eligible for a refund, please ensure that:
1. The order was placed within the last 24 hours. 2. The service has not been activated, delivered, or customized. 3. You provide a valid reason for dissatisfaction related to technical or service-related issues.
Non-Refundable Situations
1. The service has already been initiated, customized, or delivered.
2. The digital business card has been made live or shared.
3. Delay or failure in delivery caused by user inaction or failure to provide required content/information.
4. Any promotional or discounted packages.
We reserve the right to refuse refunds if the above conditions are not met or if the request is found to be abusive or invalid.
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Memulangkan Barang
As Lybu Digital Business Card is a digital service, there is no physical return applicable. However, we may require access logs, screenshots, or written confirmation to assess refund eligibility in the case of any disputes or service issues.
Kerala, Ambalapuzha, Alappuzha, 688561 India
As Lybu Digital Business Card is a digital service, there is no physical return applicable. However, we may require access logs, screenshots, or written confirmation to assess refund eligibility in the case of any disputes or service issues
Hubungi Kami
If you have any questions regarding our Return and Refund Policy, please contact us:
Email: support@lybu.in
